Thursday, September 8, 2011

Fonality Launches Mobile Product

Dallas-based Fonality, the provider of business PBX and voice-over-IP products, said today that it has released a mobile application into general availability. The firm said its Fonality Heads Up Display (HUD) Mobile works on iPhone and Android, and allows businesses to manage their contact centers. The product allows contact center managers working remotely to see agent status, call details, duration, and more, and also allows those managers to record or monitor calls. Pricing on the new product was not announced.